Evaluating University Students Skills in Microsoft Office for Competitive Advantage: Implication for Educational Administration

Abstract

In today’s world that is technology driven, there is need for university graduates to possess certain office and ICT skills in order to prepare them for opportunities after graduation. In this regard, students are expected to possess both theoretical and practical skills to properly fit for job and surmount emerging challenges in the business world. This study therefore assesses students’ skills to determine their proficiency in the areas of Microsoft office skills and further identify areas where they need further training and improvement. The study adopted the descriptive research of the survey type with focus on undergraduate students of Universities in Kwara State. A total of 382 students were drawn from the population using a convenience sampling technique. A structured questionnaire was designed to elicit information from the respondents. The data generated was analyzed using the descriptive statistics of frequency count and percentage. Findings of the study revealed that students demonstrate a commendable level of proficiency in word processing and presentation skills. However, there is a significant gap in spreadsheet application skills among undergraduates as a substantial percentage of undergraduates revealed that they were faced with challenges like limited access to training and resources/materials, difficulties in comprehending complex features and lack of instructor/support from their school. The study therefore recommends that tertiary institutions in Kwara State should focus on developing strategies to improve students’ proficiency in spreadsheet application, give time for skill development and further strengthen entrepreneurial skills within the institutions to enhance students’ soft skills beyond their academic pursuit.